RuPay
Interchange circular required for Prepaid
Circular and documents are available in the BCS 2.0 RGCS portal > Downloads > Old Reports and Artifacts > Circular folder.
Transaction Status
The status of transaction can be validated by accessing the transaction search option available in portal. Path: BCS 2.0 RGCS Portal > Transaction Search > View Transaction
RuPay pricing Circular required
Circular and documents are available in the BCS 2.0 RGCS portal > Downloads > Old Reports and Artifacts > Circular folder
Request for MCPR template
Bank to download sample file from BCS 2.0 RGCS portal > MCPR > MCPR UPLOAD
Modification of admin ids details
Please click on the download button to download the form. Fill the form, sign and seal the form. Use the below path to share the form. Click on Add ticket button -> Select Operations Department -> Select RuPay product and other required details and ...
SFTP access required
Please connect with your NPCI's relationship manager
RuPay reconciliation training required
NPCI provides a training on every 3rd Wednesday in a month. Please connect with your NPCI's relationship manager for confirmation.
Password mail not received on registered email id
Bank to connect with RuPay operations team
Operating and Settlement Guidelines required
Circular and documents are available in the BCS 2.0 RGCS portal > Downloads > Old Reports and Artifacts > Manuals and documents folder
BIN live status
Bank to check respective BIN through Member Directory Option (Under Member Management) available in BCS 2.0 RGCS portal.
Unable to identify admin ids
Bank to connect with RuPay operations team
PGP tool not available
Bank to share PID or BIN details to ops team for further investigation
Fraud Chargeback
Banks to raise chargeback in BCS RuPay Portal with precise reason code and also report to NPCI FRM portal. Kindly refer RuPay Dispute Management Rules and Regulations Manual Version 6.0 for detailed clarification.
Dispute circular required
Circular and documents are available in the BCS 2.0 RGCS portal > Downloads > Old Reports and Artifacts > Circular folder
Request for backdated reports/Settlement files
Settlement reports/files are available in their respective folders until 3 months only. Backdated RGCS files and reports will be made available for an additional charge @ INR 500 per day. The members can share an approval mail with an acknowledgement ...
GST reports not available in RuPay portal
The GST Invoices are available in BCS 2.0 RGCS Portal > Download > From Date - first day of month > File Type -Monthly Reports
GST IP addition and credentials
Connect with GST support team for required details
Request for BIN remapping
Please connect with your NPCI's relationship manager.
Collateral letter
Please connect with your NPCI's relationship manager
Success / Declined Ratio
Kindly validate raw data file.
Request for transaction status
The status of transaction can be validated by accessing the transaction search option available in portal. Path: BCS 2.0 RGCS Portal > Transaction Search > View Transaction
Request for BIN addition
Please connect with your NPCI's relationship manager.
Admin ID deleted
Kindly provide the change request form for activation of admin id. The form is available on BCS-RuPay portal in circular folder.
Cash@PoS txn limit
As per RBI circular limit for cash withdrawal at PoS (Point of Sale) terminal is mentioned as Rs. 2,000 per day (per day, per Card holder).
Password reset for users
The bank admin has the rights to reset the checker/ maker ids. NPCI can reset the Admin ids only. Please ask checker to connect with Bank admin for the needful.
Credential required for Admin
Please click on the download button to download the form. Fill the form, sign and seal the form. Use the below path to share the form. Click on Add ticket button -> Select Operations Department -> Select RuPay product and other required details and ...
Login credential required
Contact your bank's admin
Password reset for admin or admin suspended or admin revoked
The admin id has been auto deleted from the BCS-RuPay system due to non-usage for last 6 months. Kindly provide the change request form for activation of admin id. The form is available on BCS-RuPay portal in circular folder.
RuPay Reason codes, decline, action codes, file formats
Kindly refer below document for detailed clarification available in the Manuals & Circulars folder in RuPay BCS portal: RuPay Global Clearing and Settlement Technical Message Specification Version 1.34.
Dispute TAT
Please be informed that the related document is available in BCS RuPay Portal. Kindly refer below Document. RuPay Dispute Management Rules and Regulations manual Version 6.0
What are the different functions codes available in RuPay?
The format is available in RuPay Global Clearing and Settlement Technical Message Specification Version 1.34 Path: BCS RuPay Portal > Member File Download > Manuals and Document Folder.
Where can banks find the settlement reports for BCS RuPay?
All the settlement reports are available in BCS RuPay Portal > Member File Download The reports are available in: Month wise > Date wise > Cycle wise folder in the RuPay BCS portal.
What can an Acquiring bank do when Issuer bank has raised a Chargeback raised in wrong RC?
Acquiring institutions can demonstrate that the transaction was successful, credit /reversal was processed or Issuing institution did not meet the applicable chargeback conditions.
Is Pre compliance and Compliance option through Bulk upload?
Please be informed that Pre-compliance and Compliance can also be raised through Bulk data entry.
What is the concept of Tips and Surcharge?
Please be informed, that detailed clarification on tips and surcharge is provided in RuPay Dispute Management Rules and Regulations manual- Updated Version 6. Path: BCS RuPay Portal > Member File Download > Manuals and Documents folder.
How can bank reset password of their maker/checker users?
The bank admin has the rights to reset the checker/ maker ids. NPCI can reset the Admin ids only. Please ask checker to connect with Bank admin for the needful.
What action bank can take incase of the Admin ID is deleted?
The admin id has been auto deleted from the BCS-RuPay system due to non-usage for the last 6 months. Kindly provide the change request form for activation of the admin id. The form is available on the BCS-RuPay portal in a circular folder.
What to do if bank is Unable to raise chargeback in case the BCS Lifecycle has only (DMS Auth)?
DMS Auth Txn Presentment lifecycle has not been raised by the acquirer on this transaction which means the transaction amount has not been claimed by the acquirer as yet so the money is lying with the issuer, hence raising chargeback is not allowable ...
What is Switching Fee Rebate (Monthly)?
Switching Fee reversals are entries where the issuers and acquirer members get a rebate (50%) reversals of the switching fees only for RuPay Debit Purchase transactions. The details are where applicable are available in BCS RuPay Portal > Member File ...
Why bank maker/checker is not able to view the transaction in BCS Portal (Admin to grant rights to user IDs)
Request you to please get in touch with Bank admin and validate if the user ID has been granted rights for the particular BIN.
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