Password reset for users

• Related Articles

• How can bank reset password of their maker/checker users?

  The bank admin has the rights to reset the checker/ maker ids. NPCI can reset the Admin ids only. Please ask checker to connect with Bank admin for the needful.

• Password reset for admin or admin suspended or admin revoked

  The admin id has been auto deleted from the BCS-RuPay system due to non-usage for last 6 months. Kindly provide the change request form for activation of admin id. The form is available on BCS-RuPay portal in circular folder.

• Password mail not received on registered email id

  Bank to connect with RuPay operations team

• Where can banks find the RuPay PGP tool and the Password for PGP tool?

  Please be informed, the PGP tool is available in BCS RuPay Portal > Member File Download > PGP Tool. The tool is password protected.

• What action bank can take incase of the Admin ID is deleted?

  The admin id has been auto deleted from the BCS-RuPay system due to non-usage for the last 6 months. Kindly provide the change request form for activation of the admin id. The form is available on the BCS-RuPay portal in a circular folder.