How to unlock Checker User ID?

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• How to unlock Maker User ID?

  Admin can unlock Maker ID.

• How will I get to know if Checker id is activated/unlocked in New PCOMP Portal?

  Checker will receive password reset link on registered email id from from sa.compliance@npci.org.in with subject "Reset your password for login with NPCI"

• What happens when request is rejected by NPCI Product Checker?

  When the request is rejected by NPCI Product Checker, it will go back to the Bank’s checker id pending status. Bank checker will have to reject it, post which it will go back to the Bank’s Maker id pending status for rectification. Bank Maker then ...

• Who will create Maker and Checker for New PCOMP Portal?

  PCOMP Admin have to create Maker and Checker. Kindly refer the user guide for the same.

• How can the bank create new user ids for PCOMP Portal through NPCI?

  Bank needs to send user creation request in the below format on their Bank Letter head along with Seal, Stamp & Signature. Sr. No Product Bank Name Acquirer/Issuer Name Email ID Mobile Number Designation Role(Maker/Checker)