Where can bank find the RuPay Dispute Manual?

Where can bank find the RuPay Dispute Manual?

The Dispute Manual is available in BCS RuPay Portal.
RuPay Dispute Management Rules and Regulations manual.

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    • Dispute TAT

      Please be informed that the related document is available in BCS RuPay Portal. Kindly refer below Document. RuPay Dispute Management Rules and Regulations manual Version 6.0
    • Where is the Information available on Dispute and Adjustment

      TATs/documentation/Dispute processes? Kindly refer below Document for detailed clarification: RuPay Dispute Management Rules and Regulations Manual Version 6.0 Path: BCS RuPay Portal > Member File Download > Manuals and Document Folder.
    • RuPay International Circular required

      For General Circular bank can refer -https://www.npci.org.in/what-we-do/rupay/circulars
    • Where can banks find the RuPay domestic & International Circulars?

      Please be informed that the circulars are available in BCS RuPay Portal Path: For anything issued before 19th Aug 2023 go to the below path:-BCS-RGCS_Downloads_Old Reports and Artifacts. For anything issued after 19th Aug 2023 go to the below ...
    • RuPay Reason codes, decline, action codes, file formats

      Kindly refer below document for detailed clarification available in the Manuals & Circulars folder in RuPay BCS portal: RuPay Global Clearing and Settlement Technical Message Specification Version 1.38.