Where is the Information available on Dispute and Adjustment

Where is the Information available on Dispute and Adjustment

TATs/documentation/Dispute processes?
Kindly refer below Document for detailed clarification:
RuPay Dispute Management Rules and Regulations Manual Version 6.0
Path: BCS RuPay Portal > Member File Download > Manuals and Document Folder.

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    • Where can bank find the RuPay Dispute Manual?

      The Dispute Manual is available in BCS RuPay Portal. RuPay Dispute Management Rules and Regulations manual- Updated Version 6

    • Dispute TAT

      Please be informed that the related document is available in BCS RuPay Portal. Kindly refer below Document. RuPay Dispute Management Rules and Regulations manual Version 6.0

    • Dispute circular required

      Circular and documents are available in the BCS 2.0 RGCS portal > Downloads > Old Reports and Artifacts > Circular folder

    • Interchange circular required for Prepaid

      Circular and documents are available in the BCS 2.0 RGCS portal > Downloads > Old Reports and Artifacts > Circular folder.

    • RuPay Circular required

      For General Circular we can refer -https://www.npci.org.in/what-we-do/rupay/circulars