What to do if a particular Product and its Category is not visible in Maker or Checker id?

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• Who will create Maker and Checker for New PCOMP Portal?

  PCOMP Admin have to create Maker and Checker. Kindly refer the user guide for the same.

• What are the login id’s for PCOMP Portal?

  The login id for PCOMP Portal consist of 4 alphabetical letter unique to CFLOW code assigned to the bank followed by “SEC.Maker”,“SEC.Checker” & “SEC.Admin” For eg : Bank Name : ABCD Bank Ltd. Bank Code : ABCD Maker id : ABCD.SECMaker , Checker : ...

• What happens when request is rejected by NPCI Product Checker?

  When the request is rejected by NPCI Product Checker, it will go back to the Bank’s checker id pending status. Bank checker will have to reject it, post which it will go back to the Bank’s Maker id pending status for rectification. Bank Maker then ...

• What to do if the Maker or Checker id gets locked in PCOMP Portal?

  Bank users can contact their respective bank’s PCOMP Admin and request them to unlock their user id.

• How will I get to know if Checker id is activated/unlocked in New PCOMP Portal?

  Checker will receive password reset link on registered email id from from sa.compliance@npci.org.in with subject "Reset your password for login with NPCI"