What if bank is facing issue while accessing the IRGCS portal?

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• Unable to search RuPay International transaction in the BCS portal

  The status of transaction can be validated by accessing the transaction search option available in portal. Path: BCS IRGCS Portal > Transaction Search > View Transaction. If still bank is unable to find the transaction then please raise CRM ticket in ...

• RuPay SFTP access required

  Please submit the duly filled SFTP access form and create a CRM ticket to facilitate the process by clicking on the below link. https://www.npcisupport.org.in/portal/en/newticket?departmentId=38135000000010772&layoutId=38135000000011350

• Is there a separate portal for the reporting the MCPR?

  There is no separate portal. Please use the BCS-RGCS Portal for reporting the MCPR

• RuPay International Back Office Link for reference of NPCI

  RuPay International: https://192.168.171.33/iRGCS/MainLogin.htm

• How to search Backdated reports in BCS IRGCS portal? How can banks restore the reports from NPCI?

  Settlement reports/files are available in their respective folders until 3 months only. Backdated IRGCS files and reports will be made available for an additional charge @ INR 500 per day. The members can share an approval mail with an acknowledgment ...