How to search Backdated reports in BCS IRGCS portal? How can banks restore the reports from NPCI?

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• How to search Backdated reports in BCS RuPay? How can banks restore the reports from NPCI?

  Settlement reports/files are available in their respective folders until 3 months only. Backdated RGCS files and reports will be made available for an additional charge @ INR 500 per day. The members can share an approval mail with an acknowledgment ...

• Where can banks find the settlement reports for BCS RuPay?

  All the settlement reports are available in BCS RuPay Portal > Member File Download The reports are available in: Month wise > Date wise > Cycle wise folder in the RuPay BCS portal.

• How to search a transaction in BCS RuPay Portal? How to check status of any transaction?

  The status of the transaction can be validated by accessing the transaction search option available in portal. Path: BCS RuPay Portal > Transactions > Transaction search.

• Request for backdated reports/Settlement files

  Raise a ticket in CRM portal.Backdated RGCS files and reports will be made available for an additional charge @ INR 500 per day.The timelines for retrieval shall depend on the quantum of data required for restoration.

• What if bank is facing issue while accessing the IRGCS portal?

  Bank can raise CRM ticket on the NPCI helpdesk portal and also attach the error screenshot of the same on the same ticket.