What are the stages in which the cases are seen in Maker and Checker ID?

i) Pending – Action pending from maker / checker

ii) In progress in Maker ID – Submitted by Maker

iii) In progress in Checker ID – Submitted by Checker or pending in Maker id.

iv) Completed – Approved by NPCI Product.

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What to do if a particular Product and its Category is not visible in Maker or Checker id?
Bank Maker and Checker can ask Bank’s PCOMP Admin to add the Product along with its Category in their id.
Who will create Maker and Checker for New PCOMP Portal?
PCOMP Admin have to create Maker and Checker. Kindly refer the user guide for the same.
What are the login id’s for PCOMP Portal?
The login id for PCOMP Portal consist of 4 alphabetical letter unique to CFLOW code assigned to the bank followed by “SEC.Maker”,“SEC.Checker” & “SEC.Admin” For eg : Bank Name : ABCD Bank Ltd. Bank Code : ABCD Maker id : ABCD.SECMaker , Checker : ...
What to do if the Maker or Checker id gets locked in PCOMP Portal?
Bank users can contact their respective bank’s PCOMP Admin and request them to unlock their user id.
How will I get to know if Checker id is activated/unlocked in New PCOMP Portal?
Checker will receive password reset link on registered email id from from sa.compliance@npci.org.in with subject "Reset your password for login with NPCI"

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