Important points to follow for invoice retrieval
Invoices will be successfully retrieved when:
- Accuracy in entering the date range and amount will ensure quick and reliable retrieval of your invoices. So, try to narrow down your search parameters as much as possible.
- Do not input multiple products at once.
- Do not use large date range at once (limit date range to 15 days - Current month invoices will be uploaded in system after 20th of next month)
- Do not enter large amount range - (limit to least possible amount)
Please note that for 1 ticket only a single invoice can be fetched.
Use Below Path for Invoice Retrieval
Select Operations Department -> Select Invoice Retrieval Product -> Enter correct Details -> Click on Submit Button -> Refresh the screen
For example (refer below scree shot):
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