How can the bank create new user ids for PCOMP Portal?

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• How can banks create new user ids in the PCOMP Portal?

  Bank can send request to their respective bank’s PCOMP Admin to create new user ids.

• How can the bank create new user ids for PCOMP Portal through NPCI?

  Bank needs to send user creation request in the below format on their Bank Letter head along with Seal, Stamp & Signature. Sr. No Product Bank Name Acquirer/Issuer Name Email ID Mobile Number Designation Role(Maker/Checker)

• What are the login id’s for PCOMP Portal?

  The login id for PCOMP Portal consist of 4 alphabetical letter unique to CFLOW code assigned to the bank followed by “SEC.Maker”,“SEC.Checker” & “SEC.Admin” For eg : Bank Name : ABCD Bank Ltd. Bank Code : ABCD Maker id : ABCD.SECMaker , Checker : ...

• What to do if the Maker or Checker id gets locked in PCOMP Portal?

  Bank users can contact their respective bank’s PCOMP Admin and request them to unlock their user id.

• How many maximum user ids can be assigned to one Bank?

  Every Bank can have maximum of 40 user ids including 1 Admin.