How can banks create new user ids in the PCOMP Portal?

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• How can the bank create new user ids for PCOMP Portal?

  Bank can create new user for PCOMP Portal through Admin access provided to Bank.

• How can the bank create new user ids for PCOMP Portal through NPCI?

  Bank needs to send user creation request in the below format on their Bank Letter head along with Seal, Stamp & Signature. Sr. No Product Bank Name Acquirer/Issuer Name Email ID Mobile Number Designation Role(Maker/Checker)

• Who will create Maker and Checker for New PCOMP Portal?

  PCOMP Admin have to create Maker and Checker. Kindly refer the user guide for the same.

• What is PCOMP Portal & what is its purpose?

  PCOMP Portal is a “Product Compliance” Portal where banks submit their Self Attestation against the circulars of NPCI.

• What to do if the Maker or Checker id gets locked in PCOMP Portal?

  Bank users can contact their respective bank’s PCOMP Admin and request them to unlock their user id.