For requests rejected by NPCI Product Checker, what should the bank team do to rectify and submit?

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• What happens when request is rejected by NPCI Product Checker?

  When the request is rejected by NPCI Product Checker, it will go back to the Bank’s checker id pending status. Bank checker will have to reject it, post which it will go back to the Bank’s Maker id pending status for rectification. Bank Maker then ...

• How to unlock Checker User ID?

  Checker ID will be activated post 'Annexure A" is approved by NPCI

• How will I get to know if Checker id is activated/unlocked in New PCOMP Portal?

  Checker will receive password reset link on registered email id from from sa.compliance@npci.org.in with subject "Reset your password for login with NPCI"

• How are the requests assigned to the banks in the PCOMP Portal?

  Requests will be assigned from NPCI to the Bank Maker id in pending status. After successful submission from the Maker, the request will move to Checker id in pending status. After submission from Checker id, it will be moved to respective NPCI ...

• How can the bank create new user ids for PCOMP Portal through NPCI?

  Bank needs to send user creation request in the below format on their Bank Letter head along with Seal, Stamp & Signature. Sr. No Product Bank Name Acquirer/Issuer Name Email ID Mobile Number Designation Role(Maker/Checker)