Files not available on URCS
For Such
Issues please provide complete details with screenshots in CRM |
Related Articles
What should I do if am not able to access URCS?
Users should check with their internal network team for resolution. In case the issue is not identified at your end, the user can contact NPCI for support. The user should take the screenshot of the error displayed and send it through mail to ...
URCS Portal is Down
In Case UPI portal not working or down, First check with bank internal IT team if in case any internal bank issue, If in case everything is working fine at bank end, please raise CRM ticket with screenshot.
UPI Operating Circular Path : URCS Portal (Product-Circulars & Documents)
NPCI Portal (E-library) – On NPCI bank’s portal, under e-library option, we are uploading the OC’s post release and the portal i.e. URCS is available to member banks, where banks are either raising CRM Tickets or sending the emails. To resolve their ...
Files not available on SFTP
For Such Issues please provide complete details with screenshots in CRM
Action tab not available to raise disputes or adjustments
For Action tab issue on URCS portal please first check with your Admin to provide the full access, If in case still issue not getting solved please raise CRM ticket with complete details and screenshots