Cflow FAQs
Whether file uploaded is protected in CFLOW?
Yes, File Encryption is in place.
What is Cflow Dashboard?
Get real time insights and competitive analyses to identify items that require immediate action from the Cflow Dashboard. User can access the record from the dashboard if they are pending with them.
How do I access the draft page?
With the help of drafted request button that is already seen in user dashboard. You can reopen the record from where you left and have to submit the same. Note: Only saved records will appear in this section, if you forgot to save the record as draft ...
How do I clone / copy a request?
If you want to clone the requests of a workflow, then turn on Enable Clone in the workflow properties of the workflow. You can see the clone icon in the stage inbox. Click on the clone icon to create an identical copy of the request. The cloned ...
How do I initiate a new request in a workflow?
1. Click on Initiate on a workflow to create a new request. 2. Fill out all the required data in the form. 3. You can attach documents if needed and add comments. 4. If you are not ready to submit the form yet, you may save the form by clicking the ...
How do I update my profile/user email address?
User don’t have an option to update the email address. Please send an email to cflow.team@npci.org.in for any changes such as Name, email address, phone number, enable/disable user ID, password reset, role change
How do I change my existing password?
If you want to change your existing password, then follow the below steps to change your password: 1. Login to Cflow and click on your User Name 2. Select Change Password from the dropdown menu 3. Enter your current password. And then try to enter ...
How do I login into my Cflow account?
You can directly login through Cflow URL https://ap.cflowapps.com/npcicflow/npcientry If you are already logged into Cflow, you will be directed immediately to your Cflow home page. Otherwise, you’ll be prompted to log in.
How to check why request is not moving from production initiation stage?
Kindly follow the below steps to check: Check the certification status in respective certification workflow whether it is in progress or Terminated (EMV or Certification Process). Request from production port stage will only move post certification ...
How to verify the GSTIN number? (Link)
By using this link, the User can verify the GSTIN number: https://services.gst.gov.in/services/searchtp
How to check the status of the cflow requests submitted?
Users can check the current status of cflow requests by accessing the new Dashboard. More details are available in the document "New_Cflow Dashboard Walkthrough_Banks".
How to reset the password?
Click on "Reset Password?" in the portal page. Enter the username in the portal and Submit. OTP will be sent to the registered mail ID given during the user registration. Enter OTP received and Reset New Password as per password parameter guidelines. ...
What are the details needed for User login creation?
User Full name, User Mobile Number and User Mail ID along with bank name is required.
How to create bank user login?
Bank Team / Business Development / Bank On-boarding (for Certification) team needs to raise a request for banks user with all required details to CFLOW team (cflow.team@npci.org.in). The tool administrator will grant access to the bank user. An auto ...
What is CFLOW URL - to access the web portal?
URL - https://ap.cflowapps.com/npcicflow/npcientry