What is the validity period of my card?

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• When I dip/swipe my RuPay Contactless card for payment, will it reduce my card balance?

  • When you dip/swipe your card, it will use your primary account balance; not your card balance. Card balance is used for offline payments only. Primary account balance (i.e. current/ saving account) is debited for all online transactions e.g. ...

• How can I close my card?

  Please visit the nearest Bank branch and surrender your card. If the card balance enquiry is possible, you will instantly get the refund. In case if the balance enquiry is not feasible, card balance amount may be refunded to your primary account ...

• What is RuPay Contactless card?

  RuPay Contactless is a card which allows you to make payments in fraction of a second, just by tapping the card on the card reader (supporting contactless transactions). You don’t need to enter the PIN for completing contactless payments below ₹ ...

• Can I reload the card balance?

  Yes, you can top up/ reload the card balance before it exhausts, so as to make seamless contactless payments.

• How do I know if my RuPay Card is a contactless card?

  RuPay Contactless is a Dual Interface card which supports both contact and contactless transactions, whereas a regular RuPay (EMV/Chip card) can only support Contact transactions.