What is the role of Bank Admin?
Bank Admin can create/modify /block/unblock/Reset Password of their own institution’s users. The Maker or Checker rights for a user will also be defined at the time of creating a User ID.
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What if I forgot the Admin, Maker or Checker Password?
In case you have forgotten your password to access URCS, you need to follow the steps below to generate a new password: a. On URCS Login screen, click on Forgot Password b. The Forgot Password pop-up screen is displayed. Here you need to enter the ...
New Onboarding bank Query
For New Onboarding bank query please get in touch with RM
From where do I get the member bank contact details wrt reconciliation and settlement?
Please raise ticket with bank name and team escalation metrix required
UPI SFTP Access
Please submit the duly filled SFTP access form and create a CRM ticket to facilitate the process by clicking on the below link. https://www.npcisupport.org.in/portal/en/newticket?departmentId=38135000000010772&layoutId=38135000000011350
URCS Portal is Down
In Case UPI portal not working or down, First check with bank internal IT team if in case any internal bank issue, If in case everything is working fine at bank end, please raise CRM ticket with screenshot.