New Onboarding bank Query

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• What is the role of Bank Admin?

  Bank Admin can create/modify /block/unblock/Reset Password of their own institution’s users. The Maker or Checker rights for a user will also be defined at the time of creating a User ID.

• From where do I get the member bank contact details wrt reconciliation and settlement?

  Please raise ticket with bank name and team escalation metrix required

• What if I forgot the Admin, Maker or Checker Password?

  In case you have forgotten your password to access URCS, you need to follow the steps below to generate a new password: a. On URCS Login screen, click on Forgot Password b. The Forgot Password pop-up screen is displayed. Here you need to enter the ...

• Mismatch between GST reports and daily income and expense report

  For GST related query please send email to GST.support@npci.org.in

• GST Reports not available

  For GST related query please send email to GST.support@npci.org.in