Multiple disputes allowed on same transaction

• Related Articles

• Action tab not available to raise disputes or adjustments

  For Action tab issue on URCS portal please first check with your Admin to provide the full access, If in case still issue not getting solved please raise CRM ticket with complete details and screenshots

• Dispute flag/TAT required

  Please raise ticket in CRM.

• Missing/late Settlement Transaction

  For any missing transaction/late Settlement in daily reconciliation, Please share the sample transaction with complete details/logs in CRM.

• Incomplete/Mismatch raw data

  For any incomplete/Mismatch raw data in daily reconciliation, Please share the sample transaction with complete details in CRM.

• UPI SFTP Access

  Please submit the duly filled SFTP access form and create a CRM ticket to facilitate the process by clicking on the below link. https://www.npcisupport.org.in/portal/en/newticket?departmentId=38135000000010772&layoutId=38135000000011350