Dispute flag/TAT required

• Related Articles

• Multiple disputes allowed on same transaction

  For Such Issues please provide complete details with screenshots in CRM

• Action tab not available to raise disputes or adjustments

  For Action tab issue on URCS portal please first check with your Admin to provide the full access, If in case still issue not getting solved please raise CRM ticket with complete details and screenshots

• UPI and backoffice training required

  For Back office training get in touch with Customer success team, they take monthly training if required will schedule separate time as per availability of bank.

• UPI Pricing required

  For UPI Pricing bank may refer OC 88, 102, 109, 124, 135, 139 and 158 available in URCS portal > Communication > E-Library

• Operating and Settlement Guidelines required

  For Operating settlelment guideline is available in URCS portal, in communication, E-libray, if unable to find please raise ticket.