Can the bank edit the data after submission in the portal?

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• How can the user know if the data is submitted successfully?

  The user can go to the option "Data View/Edit/Delete" and view the data. If the user can see the data, that means the data is successfully submitted.

• Can the bank submit the older MCPR data in the BCS-RGCS portal?

  No, the portal will only allow user to submit the data for the previous month.

• Shall the user submit the MCPR data using both the options i.e. "Add MCPR BIN Details" & File Upload MCPR BIN"?

  No, user should use either one of the options to submit the data.

• If the user needs to view the historic data. How old data can the user view in the portal?

  BCS-RGCS application stores the MCPR data for last 12 months. User must select the Month and the Year and click on the Search button.

• What if bank is facing issue while accessing the IRGCS portal?

  Bank can raise CRM ticket on the NPCI helpdesk portal and also attach the error screenshot of the same on the same ticket.