Whether we need to raise separate request for BIN addition in C-flow?

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• Can we re-initiate a terminated request

  No, bank need to raise a new request with a new C-flow id - while selecting the same Product and Scope (may use Cloning option)

• What is the process for raising C-flow request for production keys?

  There is no separate process for Production Key generation. In every cflow request where the Bank needs to go-live, the request reaches Production movement stage after approvals from other NPCI teams – and here the Keys are generated and shared.

• Whether UDIR request to be raised separately?

  Yes, Separately UDIR & UDIR (ACC+IFSC) is mandate to raise request.

• After submitting a new request for White Plastic Certification in C-flow, the request still shows in Registration Form stage?

  This is mostly because you must have marked Card Dispatches status as “NO” under White Plastic Certification section in C-flow and not entered a valid AWB number.

• When do we need to raise White Plastic request?

  In case of only Card vendor change or Card Profile change you will need to raise a new White Plastic Certification request.