What is the TAT for the request after it was rejected from requirement verification to resolve from bank on hold?

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• How to resolve bank on hold review stage?

  1) Please select Pending from Dashboard page, for taking action on the request. i.e., To upload the documents/ change value in the fields. 2) The request which needs to be acted will be listed out here, directly click the CERTIFY2PRODUCTION STATUS ...

• After submitting a rejected request, the status is still showing as Bank On Hold Review?

  To avoid this, before submitting the request, you need to select “Resolved” and the submit your request in C-flow.

• What is Business detailed requirement for this request field in C-flow for UPI?

  If your bank is applying for first time for UPI, then you should select the "Business detailed requirement" as New bank; In case you are raising a request for additional scopes - please select "Business detailed requirement" as Existing bank.

• What is new / existing bank option in Cflow?

  1) If the bank coming for first time in IMPS product even though already live in NFS or Rupay product, then bank should select the option as new bank when raising a request in IMPS. 2) If the bank coming for new scope or additional scope in the same ...

• Can we re-initiate a terminated request

  No, bank need to raise a new request with a new C-flow id - while selecting the same Product and Scope (may use Cloning option)