In which scenarios bank must do recertification fee payment?

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• What is new / existing bank option in Cflow?

  1) If the bank coming for first time in IMPS product even though already live in NFS or Rupay product, then bank should select the option as new bank when raising a request in IMPS. 2) If the bank coming for new scope or additional scope in the same ...

• What is the TAT for the request after it was rejected from requirement verification to resolve from bank on hold?

  The TAT is one day to resolve the request from bank side, if TAT breached the request will be auto terminated.

• How to resolve bank on hold review stage?

  1) Please select Pending from Dashboard page, for taking action on the request. i.e., To upload the documents/ change value in the fields. 2) The request which needs to be acted will be listed out here, directly click the CERTIFY2PRODUCTION STATUS ...

• In case of Termination of request while testing process will the fees be refunded?

  No

• What is Business detailed requirement for this request field in C-flow for UPI?

  If your bank is applying for first time for UPI, then you should select the "Business detailed requirement" as New bank; In case you are raising a request for additional scopes - please select "Business detailed requirement" as Existing bank.