Bank need to use forgot password option to reset the password. Bank has to click on forgot password option then answer the security questions and enter the otp and reset the password.
Change Password: Logon to ACH portal at https://nach.npci.org.in/nach/MainTree.do Path: ACH -> Session -> Change password Change Mail ID / Contact Number: Logon to ACH portal at https://nach.npci.org.in/nach/MainTree.do Path: ACH -> Session -> Change ...
Log in with another active user. Navigate to user settings to verify the status (Active/Disabled). Steps: ACH--Administration--User--List If User Disabled: Activate the user and try logging in again. Steps: ACH -Administration - User - Activate Click ...