How to initiate / post transaction ?

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• How do I initiate a new request in a workflow?

  1. Click on Initiate on a workflow to create a new request. 2. Fill out all the required data in the form. 3. You can attach documents if needed and add comments. 4. If you are not ready to submit the form yet, you may save the form by clicking the ...

• Can we re-initiate a terminated request

  No, bank need to raise a new request with a new C-flow id - while selecting the same Product and Scope (may use Cloning option)

• Whether ASPs can have user access to initiate / track the request for respective banks

  Yes, ASP user login can be provided to view / initiate requests of particular bank requests.

• Can we download the UAT script post sign off is given?

  Yes, if certification status shows completed - click on the request, then the UAT Script field will be visible and you can download the UAT script using the download option.

• How to check why request is not moving from production initiation stage?

  Kindly follow the below steps to check: Check the certification status in respective certification workflow whether it is in progress or Terminated (EMV or Certification Process). Request from production port stage will only move post certification ...