Login into NPCI help center portal and click on “My
tickets” menu. Under the My tickets menu click on the ticket which you want
to edit and click on Edit button to update the fields. Click on “Save”
button once the details are updated.
Login into NPCI help center portal and click on “Add Ticket” button under the “My Tickets” menu. When raising a support query on a help centre portal, it’s essential to provide clear and detailed information to ensure timely and effective resolution. ...
Tickets are support requests that are submitted by you. They contain the support conversations, as well as other properties, such as priority, category, and status. Tickets can be problems, feature requests, questions.
You can add attachments while you create a ticket. Though you could upload multiple files, make sure that each of that file is within the size of 20 MB.
There are two ways to get a registration link to access the NPCI Help Centre Portal to raise support queries. 1- Existing portal user can raise a new user access request through help center portal add ticket option (use this option to raise Help ...