How many requests need to be raised for Sponsor Bank change/ Sub-member to Direct-member/ Switch Migration?

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• Whether bank can use same switch keys for switch migration request?

  No switch keys need to be re-initiated.

• If Bank coming as Direct member what is basic documents to submit?

  Letter of Authority/RBI Mandate – Should be in Rs 100 stamp paper with RBI DAD sign & seal to be submitted with on boarding documents; Further, Rs 5 lakh need to be paid for collateral deposit.

• Does Bank need to procure different switch keys for Acquirer and Issuer setup?

  The Switch Keys depend on the ASPs. In case you have the same ASP for both Acquirer and Issuer, then the same set of keys can be used. In case the ASP is different for the Acquirer and the Issuer, then each ASP will have a different set of keys.

• How to resolve bank on hold review stage?

  1) Please select Pending from Dashboard page, for taking action on the request. i.e., To upload the documents/ change value in the fields. 2) The request which needs to be acted will be listed out here, directly click the CERTIFY2PRODUCTION STATUS ...

• When do we need to raise new Terminal Device Certification request?

  In case of only New Terminal, Switch vendor change or Switch Upgradation you will need to raise a new Terminal Device Certification request.