Can members reset the password for the NPCI GSTOne Portal?

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• Can members reset the password for the IGMS portal?

  Member Admin can reset the password for their users for the NPCI IGMS application.

• How to obtain access to the GST portal?

  1 - IP Whitelisting through C-Flow portal and refer attached user guide. 2 - Raise admin credential request in CRM ( 4 digit bank code & User id)

• Are NPCI GSTOne Portal user id’s person specific?

  NPCI GST portal user id’s are assigned to each unique code which is further mapped to the member, hence they are not person specific.

• Where does NPCI share invoices with members in the NPCI GSTOne Portal?

  Invoices generated by NPCI on behalf of the Payee members is shared in the NPCI GST portal >Invoices> Invoices Pending for Signature folder.

• Where do Payer members receive invoices in the NPCI GSTOne portal?

  Payer members will receive invoices in the NPCI GST portal > Product>Invoices>Invoice Pending for signature.