Basic Query Resolution for BCS 2.0

Basic Query Resolution for BCS 2.0

Below are the basic advice that banks need to follow at their end.
1. All the existing Users will be migrated to the new application.
2. The temporary password will be “Admin@12345”.
3. Admin Checker ID’s have been already created from our backend. As of now the Admin Checker is by default the same person as the Admin Maker. Please refer the below example for to know what the admin checker ID will be.
For Eg, If Admin Maker (Existing) which is migrated to new application is “NFSASBI01”, then the Admin Checker will be “NFSASBI01_CHK”. The role for Admin Checker will be to approve the user ID’s created by the Admin Maker.
4. Please note that the files and reports up till 18th May 2024 are available in the below path and will be only accessible through a Maker login.



 

         5.       All the Files and reports post upgradation i.e. From 18th May 2024 onwards are available in the below path and will be only accessible through a Maker login.

               Download ->Reports ->

·       Input the Date Range

·       Select Procut Code (NFS,ICD,DFS,JCB)

·       Do not select anything in the File Type

·       Select the Settlement Cycle -> Click “File Search”








           6.      To create Users (Maker/Checker) at bank end, the Admin Maker should create by using “User Management” drop down.

·       User Management -> User ->+Add User

·       Fill the requisite details of user

·       Select USER to Role Mapping MAKER/CHECKER & assign Role as per requirement.

·       Click on Submit Button.







7.     After creation of Maker/Checker go to Admin Checker approve the user.

·       Go to approval Tab

·       Select User à Click on Approve 



8.   Banks can update their Escalation Matrix by using the “Communication” drop down.

Communication - Escalation Matrix





Banks should Click on Each Tab and fill up the escalation matrix



Upon filling up the escalation matrix user should check mark the box and click on “Submit”



Bank Checker User has to approve the record using “Communication” drop down

Communication - Escalation Matrix



Checker should double click on the entry and approve the entry


9.      User can view other banks escalation matrix by clicking “Communication” drop down

Communication -View Escalation Matrix


Select the Bank

10. User can download the user manuals by clicking the “Help” hyperlink