After submitting a new request for White Plastic Certification in C-flow, the request still shows in Registration Form stage?

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• How do I initiate a new request in a workflow?

  1. Click on Initiate on a workflow to create a new request. 2. Fill out all the required data in the form. 3. You can attach documents if needed and add comments. 4. If you are not ready to submit the form yet, you may save the form by clicking the ...

• In case a request is terminated will the bank need to enter/upload all details manually in a new C-flow id?

  No, you have the "Cloning" option for the same. Kindly go to terminated request id, and on right side you will have clone option - please select it, it will automatically create a new C-flow id with same details/documents as in earlier terminated ...

• When do we need to raise White Plastic request?

  In case of only Card vendor change or Card Profile change you will need to raise a new White Plastic Certification request.

• When is white plastic certification required?

  In-case you are issuing the Cards for the first time, or in case of - Card profile change or Card embossing vendor change - you will need to complete White Plastic Certification.

• When do we need to raise White Plastic request?

  In case of only Card vendor change or Card Profile change you will need to raise a new White Plastic Certification request.