You can now: 

• Get instant answers to your basic queries through Assisted Interaction.

• Use the Answer Bot to find information from the Help Centre knowledge base.

• Quickly Check the status of your existing tickets.

   Simply click on the chatbot icon available at the bottom-right corner of the portal to get started. We encourage you to use this feature for faster and more efficient query resolution.

 For any queries or support regarding the chatbot, please connect with RM.